Help and How-To

Whether you are a first-time user or have been a Member for a long time, it’s important to make sure that you have a complete HealthShack record and that all of your key information is up-to-date.    With a complete record, you can automatically create an Emergency Medical Card,  a resume, and reports you will need when applying for a job or to school, finding a place to live, or visiting a doctor.

Here are  the top things you need to make sure are up-to-date every day.  Click on the link for short tutorials.

  1. My Life
  2. Documents
  3. Trackers
  4. Education
  5. Employment
  6. Housing
  7. Health Record
  8. Health Insurance
  9. Manage Account
  10. Reports
  11. Resources

If you need to report a problem, please contact the Help Desk at and a representative will contact you shortly.  If you would like to speak to someone in person, please call us at 1-818-895-2104.  Our business hours are 8 AM to 5 PM PST.